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Andreas OttesenANDREASOTTESEN.COM
[ Copenhagen · 10+ years of experience ]

CRM & Marketing Automation Lead

I connect customer data, lifecycle and execution to make marketing more relevant and measurable in commercial terms.

Senior roles · Interim · Selected projects

1M+
recipients across 14 markets
392
lifecycle instances mapped
150+
automations rebuilt
+56%
email revenue YoY
Brdr. Sørensen MøblerDaikinErik Sørensen VinCibicomMENUHotel- og RestaurantskolenCalvin KleinGottlieb & Co.VestergaardDirksBestsellerJUULAgerasBoConceptEuropcarSEAS-NVE

Selected cases

01 / 05 · Cases
Billetto
CRM · Lifecycle

Billetto

One place to find the answer.

A lifecycle setup for more than one million recipients across 14 markets, documented in Airtable so that a flow can be understood without opening it.

My role: Head of B2C Marketing. Lifecycle, budget and KPIs in collaboration with Product, Finance and developers.

+44%email CTR
+56%email revenue YoY
View case →
Dirks
Strategy · Lead generation

Dirks

The best sale started with a sign-up.

Budget was shifted from direct sales to lead ads and automated nurturing with discount codes and reminders.

My role: Head of Marketing at Checkmate. Strategy, campaigns, email and a new webshop.

+201%growth YoY
−28%marketing budget
View case →
SMILY
Journey design · Automation

SMILY

Communication followed the customer, not the calendar.

Launch of a new direct-to-consumer brand with customer communication triggered by sign-up, online assessment, booking and treatment stage.

My role: Go-to-market, marketing strategy and automation (Checkmate).

8,000+leads in two months
38xROAS
View case →

More selected work

Paid · Growth · Marketing leadership

Ageras

International acquisition and cross-market growth

View case →

Roccamore

Paid media, creative direction and ecommerce

Explore Paid & Growth →
CRM · Growth · Marketing leadershipSelected marketing cases →

What I work with

02 / 05 · Expertise

One professional profile with CRM at its core, supported by a broad background in acquisition, data and creative work.

01

CRM & Lifecycle

Marketing automation · customer journeys · retention · segmentation · RFM · email · SMS · push

Platforms
KlaviyoHubSpotActiveCampaignSalesforceAdobe Campaign
Explore CRM & Lifecycle →
02

Paid & Growth

Paid social · paid search · lead generation · ecommerce · acquisition · testing · CAC, CPL and ROAS

Platforms
Meta AdsGoogle AdsLinkedIn Ads
Explore Paid & Growth →
03

Data, CDP & MarTech

Customer data · CDP · integrations · decisioning · dashboards · tracking · marketing operations

Platforms
SalesforceSegmentPower BIGA4GTMAirtableClerk
Explore Data & MarTech →
04

Marketing Strategy & Leadership

Go-to-market · marketing planning · budgets · KPI frameworks · stakeholder leadership · cross-functional execution

Explore marketing strategy →
03 / 05 · BackgroundIn-house · Agency · Consultant · B2B · B2C · International

CRM expertise built on a broad marketing background

I did not start out as an email specialist. I began in paid acquisition and performance marketing and have since worked with ecommerce, campaign development, creative direction, go-to-market and broader marketing responsibilities. Over time, CRM, customer data and lifecycle became my primary specialisms because that is where marketing and business come together most closely. This broad background allows me to see CRM as part of the overall commercial marketing engine rather than as an isolated channel.

I have also built marketing functions, owned budgets and KPIs, led cross-functional initiatives and worked closely with Marketing, Sales, Product, Finance, BI and Development.

10+ yearsDigital and commercial marketing
2017CRM and marketing automation
2022CDP and customer data

How I work

04 / 05 · Method
01

Customer journey first

Where does friction occur, what does customer behaviour tell us, and what data are we missing?

02

Structure

Segmentation, decision logic, contact policy and flows.

03

Test and learn

Measure impact and change direction when the data points to a better approach.

“An idea is good because it works, not because I came up with it.”

What people I have worked with say

05 / 05 · Recommendations
Commercial judgement
“Andreas is very commercially minded and performance-oriented … and has a strong understanding of what is happening in the market.”
Martin Nørtoft · CCO, Billetto
Results and strategy
“It has been a pleasure to work with a strategic marketing mind like Andreas. After only a week, the difference in our marketing results was incredible!”
Martin Knudsen · CMO, M3 Panel
Structure and execution
“Andreas is ambitious, structured and an expert in Facebook marketing. It was a pleasure to work with Andreas, and I can highly recommend him.”
Lasse Kristensen · CMO, Elektron

Looking for someone with this mix of CRM, growth and marketing experience? Let’s talk.

Senior roles · Interim · Selected projects

Contactao@andreasottesen.com+45 27 42 68 12LinkedIn: Andreas Ottesen
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